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Important information

Our first priority is the health and wellbeing of our customers, retailers and staff. In line with the latest government advice, we have a social distancing etiquette in place at our centre. Please click here for details. Thank you for your consideration, patience and understanding in helping to keep us all safe.   


Social distancing etiquette

Social distancing etiquette

The health and wellbeing of our customers and staff is our highest priority. In these times of social distancing, we may not always be able to let visitors into the centre and stores immediately so please do observe the signage and bear with us. Please note that the toilet facilities are open, but with specific guidance in place.

 When in-centre, we ask if you could follow our social distancing etiquette: 

  • Keep 2m apart & follow in-centre guidance
  • Avoid shopping in groups
  • Don’t stop on the malls
  • Stay 4 steps away from people in front on the stairs
  • Only 2 people or 1 visitor group at a time in lifts, with priority to disabled customers & those with buggies

Please use the hand sanitiser provided.

Face coverings are mandatory in England's indoor shopping centres as well as stores. Please observe this legislation. These can be purchased, subject to availability, from a number of our retailers including AJ's Clearance, B&M, Boots, Claire's, Grape Tree, Poundland, Ryman and SueSew.

Be Considerate. Be Patient. Be Safe.


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